Refund policy

Returns Made Easy

At Piper Pine, we want you to be completely satisfied with your purchase. If for any reason you’re not happy, you can return your items within 30 days of delivery.

Key Points:

• Return Window: You have 30 days from the date of delivery to initiate a return.
• Free Returns: We offer free returns on all eligible items.
• Condition of Items: To be eligible for a return, items must be in their original condition, unworn, unwashed, and with all tags attached.
• Exclusions: Certain items, such as personalized items, used items or final sale items, are not eligible for returns.
• Refund Process: Once we receive your return, we will process your refund. Refunds will be issued to the original payment method.

How to Return an Item:

1. Contact our customer service team at info@ piperpine.com to initiate the return.
2. Pack the item securely in its original packaging, including any accessories or documentation.
3. Affix the prepaid return shipping label and drop it off at the designated carrier location.

If you have any questions or need assistance, please don’t hesitate to reach out to our customer support team.

Thank you for shopping with us!