Shipping policy
Thank you for shopping at Piper Pine! We are committed to providing you with a seamless shopping experience. Below are the details regarding our shipping and return policies.
1. Shipping Information
- Processing Time: Orders are typically processed within 5-8 business days. You will receive a confirmation email once your order has been shipped.
- Shipping Methods: We offer a standard shipping
- Shipping Costs: Shipping costs are calculated at checkout based on the selected shipping method and destination.
2. Delivery Times
Delivery times vary based on your location and the shipping method chosen. Estimated delivery times are as follows:
- Standard Shipping: 5 to 8 business days
- Expedited Shipping: 2 to 5 business days
Please note that delivery times may be affected by factors outside our control, such as weather or carrier delays.
3. Free Returns
At Piper Pine, we want you to be completely satisfied with your purchase. If you’re not happy with your order, you can return it within 30 days from the date of delivery.
- Eligibility: Items must be in their original condition, unworn, unwashed, and with all tags attached.
- Return Process:
- Contact our customer service team at info@piperpine.com to initiate your return.
- Use the prepaid return shipping label provided to you by customer service.
- Pack the item securely in its original packaging and drop it off at the designated carrier location.
- Refunds: Once we receive your returned item, we will process your refund within 10 business days. Refunds will be issued to the original payment method.
4. Contact Us
If you have any questions or need assistance with your order, please feel free to reach out to our customer support team at:
Piper Pine
info@piperpine.com
Thank you for choosing Piper Pine!